Shipping Policy – Palm Trendz
At Palm Trendz, we aim to deliver your orders quickly and efficiently, ensuring a smooth and satisfying shopping experience.
Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation message with tracking details.
Shipping Time & Rates
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Express Shipping (Free): All orders are delivered within 1–3 business days.
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There are no additional charges for shipping — it’s fast and free!
International Shipping
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We offer international shipping to select countries.
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Delivery times vary depending on destination and local customs processing.
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Customers are responsible for any customs duties or taxes that may apply.
Order Tracking
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A tracking number will be provided once your order has shipped.
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Please allow 24–48 hours for tracking information to update.
Delayed or Lost Shipments
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If your order is delayed beyond the estimated delivery time, please allow a bit of extra time for any unforeseen issues.
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If you believe your package is lost or missing, please contact us through the Contact page for assistance.
Returns & Refunds
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We offer a 7-day return policy from the date of delivery.
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Items must be unused, in original packaging, and in resellable condition.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Refunds are issued after the returned item has been received and inspected.
Contact Us
For any shipping-related inquiries, please contact us at:
📞 +44 7367 061632